Meet the staff

Our head office is based in central London.

For general enquiries please contact us on:
T: +44 (0)20 7101 6090
E: [email protected]
CITMA, Thanet House, 231-232 Strand, London, WC2R 1DA

Keven Bader

Keven Bader, Chief Executive

[email protected]

Keven joined us in November 2008 as our first Chief Executive. Keven has overall responsibility for our day-to-day operations, as well as ensuring we are delivering against the strategic objectives. He also provides oversight of our regulatory functions (as an Approved Regulator of the Trade Mark Attorney profession). 

Richard Hayward

Richard Hayward, Head of PR & Communications

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Richard heads up our communications, marketing and public relations activities. He joined us in 2015 having previously worked in PR and communications roles at the National Union of Students, Middlesex University and the University of Bedfordshire amongst others. 

Sarah Vaughan

Sarah Vaughan, Events Manager

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Sarah leads the Annual Conference Programme and CITMA Paralegal Course while overseeing all events and training for members. Sarah joined in July 2020 with previous events management experience at membership organisations such as The Law Society and Design Business Association.

Luke O'Neill

Luke O'Neill, Membership & Engagement Officer

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Luke is our Membership & Engagement Officer and is the first point of contact for all membership queries. Luke joined us in 2017 having previously worked for membership organisations both in the UK and Australia.

Gus Bicknell, Events Officer

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Gus has been with us since January 2019. He works closely with Sarah and our Events Committee to put together our events throughout the year. Gus is the point of contact for any webinar or seminar enquiries.

Gillian Rogers, Secretariat Officer

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Gillian began working for us in March 2000 and is secretary to a number of committees and the CITMA Benevolent Fund. 

Gillian also administers our free advice clinics programme.

Joy Dublin, Accounts Manager

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Joy joined us in December 2007 and is responsible for managing the accounts on a day-to-day basis.

Sara Pannu

Sara Pannu, Communications Officer

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Sara has over two years' experience in communications with previous experience in the charity sector and agency industry. Sara supports all communications and is the point of contact for any website, social and email support.